How to use our VPN?
If you have 1,000 points or more, you can connect to our VPN without any time limit and stay connected as long as you wish until you manually disconnect. Once you connect, your points will be reduced to 0. If you have less than 1,000 points, you can still connect to the server, but your connection will be limited to 1 hour. In this case, your points will not be deducted.
Lost Connection / Laggy Speeds
Suggest that users try connecting to various server locations within the app. Also, let them know that slowdowns may occur during peak hours or due to server congestion.
Restricted Features on Free Plan
Specify the limitations of the free plan clearly within the app and in the Play Store description. Provide an option to upgrade within the app for users seeking full functionality (if available). Emphasize the advantages of upgrading honestly and transparently.
Protection Concerns
Within the app, describe Reward VPN's encryption protocols and security measures. Provide a link to a comprehensive Privacy Policy detailing data collection practices. Highlight the no-logs policy if it applies.
Application Crashes/Errors
Include a crash reporting feature in the app for users to easily report problems. Offer an update channel within the app for downloading bug fixes and improvements. Encourage users to reach out to support via email or an in-app form for specific issues.
Ads Experience
Reward VPN utilizes AdMob to show occasional ads within the app, which helps us maintain a free service. You can upgrade to a premium plan (if available) for an ad-free experience. We enforce strict policies to ensure that ads are relevant and suitable. If you come across any ad that appears inappropriate, please report it using the in-app feedback feature.
App Crashes During Ad Display
We recognize that some users may encounter crashes due to ads, and our development team is working hard to fix the issue. In the meantime, restarting the app or switching to a different server location might provide a temporary solution. We apologize for the inconvenience and thank you for your understanding.
Is Reward VPN truly free?
Absolutely! Reward VPN offers a forever free plan with unlimited data and access to all our features. Just take timer rewards and enjoy. We believe everyone deserves a secure and private online experience, regardless of budget.
Is Reward VPN safe to use?
Yes, Reward VPN prioritizes your security. We utilize bank-grade encryption to shield your online activity and data from snooping eyes, even on public Wi-Fi networks. Additionally, our strict no-logs policy ensures your privacy is never compromised.
How fast is Reward VPN?
Reward VPN boasts a massive global network of 100+ servers strategically located around the world. This ensures you always connect to the fastest and closest server, resulting in exceptional speeds for streaming, browsing, and downloading.
Does Reward VPN work on all devices?
Reward VPN is currently available for Android devices. We’re actively working on bringing the app to other platforms like iOS and desktops in the near future. Stay tuned for updates!
How do I get started with Reward VPN?
Getting started with Reward VPN is incredibly easy. Simply download the app from the Google Play Store, open it, and Take timer rewards then tap the “Connect” button then select the location you want. That’s it! Reward VPN will connect you to the optimal server for a secure and private browsing experience.
Can I contact Reward VPN for support?
Our friendly customer support team is always happy to help! Feel free to reach out to us at info@rewardsvpn.com with any questions or feedback you may have.